How do I track my delivery status?
To track your order, please contact our customer service on WhatsApp.
How much does delivery cost?
Free delivery for orders above SGD 300. Vouchers and discounts do not apply to shipping fees. Vinora reserves the right to revise the shipping fees at any time at its discretion.
| Minimum Spending | Delivery Fee |
|---|---|
| Below $150 | $25 per location |
| $151 to $299 | $15 per location |
| $300 and above | FREE delivery to single location |
Delivery will be arranged within 1-3 working days.
Delivery time frame is between 10am to 7pm.
What are the delivery options?
Upon receiving your order, a member of our sales team will contact you via WhatsApp to arrange for delivery. Delivery will be arranged via courier within 1-3 working days. We deliver 7 days a week depending on stock availability.
Does Vinora ship internationally?
Unfortunately, we currently do not ship internationally for orders on our website. Please contact us directly if you have a request.
Do you deliver to PO Boxes?
No, we are not able to deliver to PO boxes or restricted zones.
My items have yet to arrive. What should I do?
Please contact us at our WhatsApp line or email us at contact@vinora.com.sg with your order ID for assistance.
Who can receive the order?
You must be 18 years of age or older to purchase and receive alcoholic beverages from this site.
Important Note
It is illegal to supply liquor to individuals under the age of 18 through online or telecommunication services, in accordance with the Liquor Control (Supply and Consumption) (Liquor Licensing) Regulations 2015. Violators may be subject to fines of up to S$10,000.
We reserve the right to request a valid photo ID for verification upon delivery to ensure compliance with age restrictions.